Jay Tulloch
Jay Tulloch
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Product design that delivers.

18+ years shaping products used by tens of millions of people.

By the numbers.

80M+ People using products I've shaped people reached
$7M Revenue in 8 weeks from a 0→1 launch revenue in 8 weeks
150% Subscription growth on Careem Plus subscription growth
18+ Years leading product design years leading design

I stopped being a designer who understood business and became a business leader who happens to think in systems, interfaces, and user behaviour.

Teams I've designed for

Careem Uber Kraken Metro Bank Almosafer Momondo Sopra Steria

Selected Work

03
01

Kraken · Sr. Staff Product Designer · 0→1 across 5 markets

From P2P to Neobank

A top 10 global crypto exchange wanted to move beyond trading and build a bank for a new generation of wealth builders. Blank canvas to global launch.

30K+ card orders at launch
Kraken 2025
02

Careem (Uber) · Head of Design, Platform · Super app

Careem Plus: Subscription Growth

Subscriptions were in freefall. Churn was climbing. Most customers didn't even know Careem Plus existed. Not a rebrand — a complete behavioural shift.

96% subscriber retention
Careem / Uber 2024
03

Metro Bank · Head of Product Design · 2M+ customers

UK's First AI in Retail Banking

Predictive insights that analysed spending patterns and nudged better financial behaviour — shifting the average customer balance from negative to positive.

300% increase in app retention
Metro Bank 2018

AI Track Record

Seven years.
Seven AI
products.

UK's first AI in retail banking 2018
LLM-powered travel search 2023
AI dineout discovery at Careem 2024
LLM design ops 2025
AI quick commerce search 2025
AI-driven product design workflows 2025
AI design system automation 2025

From those who were there

Don't take
my word for it.

Few leaders inspire enough confidence to follow them from one company to another. Jay is incredible at making sense of business chaos for his design team.

Hakeeb Bashorun

Hakeeb Bashorun

Lead Product Designer · Careem & Almosafer

What sets Jay apart is his rare combination of creative vision and practical execution.

Sam Rapp

Sam Rapp

Sr. Director of Product Design · Careem

He is a role model for any design team, not only for his professional impact but for the way he leads with empathy and purpose.

Samantha Hamadeh

Samantha Hamadeh

Product Marketing Manager · Careem

If you get the chance to work with him, take it. You won't just improve, you'll level up.

Khussan Djabbarov

Khussan Djabbarov

Product Designer · Careem

Jay
Tulloch

About

I started building websites at 15. Got a BSc in Product Design from Brunel, then an MBA with a focus on Digital Banking from Cranfield. Somewhere in between, I stopped being a designer who understood business and became a business leader who happens to think in systems, interfaces, and user behaviour.

I've written production code. I've run design teams of 25+. I've presented to exec boards and I've pushed pixels at 2am. Front-end engineer, IC designer, team lead, design director, co-founder. It's the reason I can walk into any room, at any altitude, and add value immediately.

AI is embedded across my entire workflow. The taste is mine. The throughput is multiplied.

Let's Build
Together.

I work with founders, CPOs, and product teams that are serious about design as a business lever, not just a polish layer. Based in Dubai, available globally.

Writing

Inside
the Build.

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Beyond the
Interface.

Conversations with product leaders building things that matter. No theory — real decisions, real tradeoffs, real results.

50+ Episodes
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