18+ years shaping products used by tens of millions of people.
I stopped being a designer who understood business and became a business leader who happens to think in systems, interfaces, and user behaviour.
Teams I've designed for
Kraken · Sr. Staff Product Designer · 0→1 across 5 markets
A top 10 global crypto exchange wanted to move beyond trading and build a bank for a new generation of wealth builders. Blank canvas to global launch.
Careem (Uber) · Head of Design, Platform · Super app
Subscriptions were in freefall. Churn was climbing. Most customers didn't even know Careem Plus existed. Not a rebrand — a complete behavioural shift.
Metro Bank · Head of Product Design · 2M+ customers
Predictive insights that analysed spending patterns and nudged better financial behaviour — shifting the average customer balance from negative to positive.
AI Track Record
From those who were there
Few leaders inspire enough confidence to follow them from one company to another. Jay is incredible at making sense of business chaos for his design team.
Hakeeb Bashorun
Lead Product Designer · Careem & Almosafer
What sets Jay apart is his rare combination of creative vision and practical execution.
Sam Rapp
Sr. Director of Product Design · Careem
He is a role model for any design team, not only for his professional impact but for the way he leads with empathy and purpose.
Samantha Hamadeh
Product Marketing Manager · Careem
If you get the chance to work with him, take it. You won't just improve, you'll level up.
Khussan Djabbarov
Product Designer · Careem
I started building websites at 15. Got a BSc in Product Design from Brunel, then an MBA with a focus on Digital Banking from Cranfield. Somewhere in between, I stopped being a designer who understood business and became a business leader who happens to think in systems, interfaces, and user behaviour.
I've written production code. I've run design teams of 25+. I've presented to exec boards and I've pushed pixels at 2am. Front-end engineer, IC designer, team lead, design director, co-founder. It's the reason I can walk into any room, at any altitude, and add value immediately.
AI is embedded across my entire workflow. The taste is mine. The throughput is multiplied.
I work with founders, CPOs, and product teams that are serious about design as a business lever, not just a polish layer. Based in Dubai, available globally.
Conversations with product leaders building things that matter. No theory — real decisions, real tradeoffs, real results.