Product design leader. 18+ years across fintech, crypto, and consumer products, built for 80M+ users, from 0→1 launches to scaled platforms.
Kraken · Neo-Banking · 0→1 Launch · 2025
$7M+ revenue in 8 weeks, 30K+ card orders, 6× weekly transactions
Careem (Uber) · Super App · 2024
150% subscriber growth, 96% retention, 4× service usage
Design that doesn't change an outcome isn't design.
It's decoration.
18 years closing the gap between what a business needs and what actually gets built. Crypto exchanges. Super-apps. Neobanks. Travel platforms. Products used by 80M+ people.
Careem · OpenAI · 10+ Markets · 2025
+67% conversion, 94% intent accuracy across 4 languages
Metro Bank · UK Retail Banking · AI · 2018
2.4M+ insights, 80% retention — balance shifted negative → positive
"Few leaders inspire enough confidence to follow them from one company to another. Jay is incredible at making sense of business chaos for his design team."

Hakeeb Bashorun
Lead Product Designer· Careem & Almosafer
"What sets Jay apart is his rare combination of creative vision and practical execution."

Sam Rapp
Sr. Director of Product Design· Careem
I design what moves numbers in production. If it doesn't trace back to an outcome, it doesn't ship.
Alignment before Figma. That's how you deliver fast without throwing work away.
Three companies. Every design org I built kept delivering at the same standard without me. That's the whole point.
Not a slide deck talking point. Faster exploration, better decisions. The taste is mine. The speed is multiplied.
Conversations shaping the future of design.
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EP 01
MDS
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Joe Fletcher
EP 03
Indi Young
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Built websites at 15. BSc Brunel. MBA Cranfield. Wrote code. Led 25+ person teams. Presented to exec boards. AI is now embedded across every part of my workflow — the taste is mine, the throughput is multiplied.
Companies I've Shaped
Essays on AI, design, and product leadership
Claude Design Just Killed Figma's Moat. The Source of Truth Just Moved.
The Design Job Market Didn't Just Get Worse. It Split in Two.
MENA Fintech Just Lost 85% of Its Funding in a Month. The Survivors Will Be Boring.
Lovable 2.0 Doesn't Replace Designers. It Replaces the Junior Designer Pipeline.
Staff Designer Is the Best Job in Tech Right Now. Most Companies Don't Know How to Hire One.
The Hidden Cost of Hiring a Full-Time Design Lead Before You're Ready
Why Most Designers Will Never Become Director. And It Has Nothing To Do With Skill.
Stop Treating Onboarding Like a Funnel. Your Users Aren't Metrics.
Neo-banks Didn't Lose to Banks. They Lost to Themselves.
Google Declared War on Figma. The Wrong People Are Worried.
Compliance Is Not a Constraint. It Is the Only Differentiator Fintech Has Left.
What Running an Agency Taught Me About Director-Level Clarity
The AI Hiring Bet That's Already Going Wrong
The Rise of the Super IC: Why the Best Senior Designers Don't Want Your Management Title
The Best Design Leaders in 2026 Are Still Designing.
The AI Design Trap: More Variants, Worse Decisions
Agentic UX Is the Next Design Discipline. Most Designers Don't Know It Exists.
Your Fintech App Doesn't Have a Design Problem. It Has a Trust Problem.
The AI Layoff Myth: Why the Best Designers Are About to Become Untouchable
The Designers Who Survive AI Aren't the Ones Learning Tools Fastest